Privacy notice

Clarity Wines referred to as ‘Clarity Wines’, ‘we’ or ‘us’ are the Data Controllers. At Clarity Wines, we want to make it easy to understand what we do with your information. You are the Data Subject, which means the information we collect may identify you as an individual.

We collect information from you when you register on our website, place an order with us, contact us with a query, sign up to receive our newsletter, or contact us for another specific purpose. We only collect information needed to provide the service you want. This data would generally consist of:

• Name, phone number, email address, and payment details in some cases.

For us to keep this information, we need a lawful basis. The legal basis we rely on is ‘Contract’. An example of this is when you register and place an order with us, we will process your personal information in order to provide our service to you.

You can object to the processing at any time by contacting emma@claritywines.je

We only keep your information for as long as we need it. We have a retention schedule for all the information we hold. You can request a s at any time.

We store your information on our computer systems that have the highest protection available.

You have several rights as an individual under the Data Protection (Jersey) Law 2018 and the Data Protection (Bailiwick of Guernsey) Law 2017. These rights include:

• Right to be informed,
• Right to access,
• Right to object,
• Right to restrict how we process your information,
• Right to have any inaccurate or incomplete data corrected,
• Right to be forgotten
• Right to portability and
• Right to object to automated processing

You can contact us at any time and request the information we hold about you. We will provide this in the first instance free of charge and within 4 weeks of verifying your identification. If you are not known to us, we will request a photographic ID and proof of address. We have developed a request form to make this as simple as possible for you. Please ask us for a form, and we will send one to you.

If you have any questions about our Privacy Notice or how we use your information, contact our Data Protection Manager – Emma Harper on 017829 881323 or email emma@claritywines.je

If you are not happy with the way we have processed your data and want to make a complaint, please get in touch with us by emailing emma@claritywines.je or the Jersey Office of the Information Commissioner at www.jerseyoic.org or the Guernsey Office of the Data Protection Authority at https://www.odpa.gg/

If you want our detailed Privacy Notice, please ask us for a copy, and we will send it to you.